Re: [DML] Re:Rear main seal double lip
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Re: [DML] Re:Rear main seal double lip



There is a big difference between a cross-referenced
part and a "custom made" part. 

A crossed part will likely have the engineering and
knowledge that one would expect from an experienced
company.  On the other hand, the crossed part may not
be a exact fit.

When you deal with a custom made part, the purchaser
has to have a lot of trust in the person that
engineered the part and the company/process used to
make the part.

If someone is making a decision to use a "new" part
versus a part that has worked reasonably well for 25
years, it is good to have all the information
available.

I agree with Dick, that John stands by his reputation
and will always stand by his products.  However, if I
buy a defective part from NAPA they have a process in
place with the manufacturer for me to put in a "labor
claim" on a new defective part.  In most cases, that
is not possible if the part is used on an application
they do not list.  I do not think any of the DeLorean
vendors do this, and I doubt they could afford to.

Information when buying DeLorean parts is essential to
the customer.  John knows this, as he provides lots of
free information on his web site.  He clearly tells us
that his alternators are done by a local rebuilder, as
are his performance clutches.  His fan fail modules
are custom designed and built....  We can go down the
list of parts he sells, and compare them to the web
site and archives of this list, and see a reasonable
amount of information about how John is able to
provide us the part.  I use that information to make
an educated decision on what parts I buy.

I don't think anyone is asking John for the xref
number, part number, other applications for the
part...  just if he is buying some other off the shelf
item that he found would work?  or is it a part he had
made himself?

On the other hand, I am sure John had used the various
X-Ref lists that have been passed around for the past
25 years to help source parts.  

Either way, Keep up the good work John.  Thank you for
providing us with an alternative.

--- Dick Ryan <deloreanbiker@xxxxxxxxx> wrote:

> Maybe - - maybe not.  And, in any case, why do any
> of you care.  If it
> works, it is good news.  If it doesn't, I believe
> that John will
> stand behind it.  
> 
> I suspect the only reason that this question has
> been asked is so that
> someone can go out and perhaps find it cheaper
> somewhere else.  John
> is an independent retail business person.  As such,
> if he found it as
> an already existing product (THAT NONE OF YOU WERE
> PREVIOUSLY AWARE
> OF) did the research and if he can make a profit off
> of the time spent
> and from making it known and available to the
> DeLorean community, more
> power to him.
> 
> I've not bought a lot of things from John, but when
> I have, he has
> treated me fairly.  I'm currently not in the need
> for a main seal,
> front or rear.  But, if I were, I suspect that now
> that I know about
> this "find", I'd go for it and I frankly wouldn't
> care whether John
> had it custom made or simply found it already
> existed.
> 
> For what it is worth, I'm not necessarily defending
> John.  I'm
> defending the independent business person and the
> work they go through
> to eke out a reasonable profit.  As most of you
> know, I'm a fiercely
> independent retailer and my hot button has just been
> pushed.
> 
> What am I missing?
> 
> Dick Ryan
> VIN 16867
>


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