[DMCForum] Re: voice mail hell...
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[DMCForum] Re: voice mail hell...



What's the point of bypassing the IVR when you call someplace? Chances
are that whomever you speak with when you bypass the main system is
NOT going to be able to help you. They're just going to transfer you
into another phone queue, after you already waited in theirs.

Unless there is some guarantee that you'll bypass a company's
outsourced Tier 1 support, it just doesn't make a difference.

-Robert



--- In DMCForum@xxxxxxxxxxxxxxx, "timnagin" <timnagin@xxxx> wrote:
>
> This should have been available a looooong time ago.
>

>
> www.paulenglish.com/ivr/
>

>
> Greg
>
>
>
> [Non-text portions of this message have been removed]
>






YAHOO! GROUPS LINKS






Home Back to the Home of PROJECT VIXEN


Copyright 2006 ProjectVixen.com.  All rights reserved.

Opinions expressed in posts reflect the views of their respective authors.
DMCForum Mailing List Archive  DMCNews Mailing List Archive  DMC-UK Mailing List Archive