[DMCForum] Re: voice mail hell...

["therealdmcvegas" <dmcvegas@xxxxxxxxx>]

What's the point of bypassing the IVR when you call someplace? Chances
are that whomever you speak with when you bypass the main system is
NOT going to be able to help you. They're just going to transfer you
into another phone queue, after you already waited in theirs.

Unless there is some guarantee that you'll bypass a company's
outsourced Tier 1 support, it just doesn't make a difference.

-Robert



--- In DMCForum@xxxxxxxxxxxxxxx, "timnagin" <timnagin@xxxx> wrote:
>
> This should have been available a looooong time ago.
> 
>  
> 
> www.paulenglish.com/ivr/
> 
>  
> 
> Greg
> 
> 
> 
> [Non-text portions of this message have been removed]
>

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