[DML] Re: Free flow air intake is a joke

["David Teitelbaum" <jtrealty@xxxxxxxxxxxxx>]

Before bad-mouthing a vendor you should at least give them the chance
to "make it right". They all seem to prefer satified customers and
generally will go "above and beyond" to try to straigthen things out.
It can be difficult to sell you the exact right part from a customer's
not always exact description of a problem. In fact it is amazing the
process works correctly as often as it does. Most customers do not
order by part # from the Parts Manual either so it is up to the vendor
to figure out what the customer NEEDS, not always what he WANTS. Not
always the same thing! If after giving the vendor ample oppertunity to
"make good" then feedback on the DML would be appropriate. It is also
useful if people would share their GOOD experiences too. No vendor can
do it right every time. The difference between a good vendor and a bad
vendor is how they stand behind their products and services. That is
what is remembered long after the lower prices! In some cases a
customer's car is modified and the stock parts they order won't work
because the customer either didn't know about the modifacation or
negelected to mention it to the vendor. In defense of John H there
have been some complaints and he was sick but he seems to work things
out with his customers. Lucky for us Delorean owners, if you don't
like or get a long with a particular vendor at least there are others
to choose from! Some people with other "Orphan" cars don't have ANY
choice!
David Teitelbaum
vin 10757




--- In dmcnews@xxxxxxxxxxxxxxx, "Tom Tait" <TTait@xxxx> wrote:
>
> Daniel:
> 
> On first reading your post I rolled my eyes and though here we go again.
> Flame on. 
> 
> Now, lot of the information in your post was helpful - you tried two
> 









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