[DML] Re: Zilla
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[DML] Re: Zilla

Most people have NO IDEA the amount of development and testing that
goes into a product like a Zilla or any other of the better upgraded
parts that venders make available. Many of the cars have had their
wiring modified or maybe just burnt up. Then the owner expects to just
plug in a new upgrade and is unhappy when it doesn't work. Part of
what you pay for in that "exhorbitant" price is the customer service
that is provided AFTER the sale. That along with their generous
warranty. I had a Fanzilla go bad a week after I first installed it
years ago. I got another no questions asked and quickly. I found out
the unit had indeed failed, one of a handful. The replacement has
worked flawlessly for years. I am sure every vender can tell you about
the "customer from hell" where nothing they do can satisfy them. I am
not familiar enough with all the different offerings to replace the
fan fail relay but I can say that the origional relay is cr-p, the
bypass jumper is dangerous, and the Fanzilla works. IMHO it is more
elegant than most of the others in that it sequences that fans so it
is easier on the electrical system of the car and makes the fail light
in the console work the way it should. Too bad they are not available
right now but hopefully will be again soon. BTW there are still some
of the other Zilla products available in stock like Tankzilla. It is
funny though, as bad as the Zillas are and their price, it seems
everyone compares themselves to them. I guess they must be doing
something right?
David Teitelbaum
vin 10757

--- In dmcnews@xxxxxxxxxxxxxxx, Tom Watkins <outatime81@xxxx> wrote:
> Zilla products are the best, by far...they work in all cars without
the nonsense that I have found with other vendors stuff...The excuses
if their product doesn't work is usually "Well there must be something
else wrong with your car"  or "Your car must be wired
differently"....Ya.... maybe but it's sad to see people "opening up"
Zilla products just to screw with Bob.
> If vendors make a product it should work in all car regardless....or
at least know enough about our cars to know the differences in wiring
and be able to answer questions from customers about how to install
the bloody things instead of getting rude and saying "well it works in
all my other customers cars"

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