RE: [DML] mailing list or complaint department?

["rob" <rob@xxxxxxxxxxx>]

Gus,

One of the reasons I put this information about DMC Joe on the DML is
because he did not "allegedly defraud customers". He was found GUILTY of
defrauding Chris Bowman in a court of law. I also know he defrauded me but
have so far chosen not to sue him because I don't have the time to go to
court in Atlanta to pursue the matter considering the, relatively speaking,
small amount involved. I've also heard numerous complaints about him from
others so I'm somewhat surprised that more people haven't chimed in on this
issue. I realize his previous popularity may have a lot to do with this. I
don't believe in making unproven allegations about any vender for obvious
reasons. I did however promise Chris Bowman who was hesitant to post his
experiences with DMC Joe that I would back him up if he summoned the courage
to do so. My reason for this is simply to prevent Joe Lore from defrauding
anyone else as he recently showed a renewed interest in the mailing list. He
is perfectly free to challenge my comments or sue me for libel if he thinks
he has a case. I just don't want to see anyone else ripped off...plain and
simple.

Rob Grady


-----Original Message-----
From: Gus Schlachter
Subject: [DML] mailing list or complaint department?

Occasionally we see a post here of "I just bought a Knuter valve from Vendor XYZ but it had no installation instructions!!!"  And we generally see a reply of "Well, did you ask them about it?!??"

I think David T. hit it on the head when he said that good vendors stand behind their work.

The case of DMC Joe is quite different.  He apparently had personal issues that led him to allegedly defraud customers in order to stay solvent.  The effected parties were attempting to resolve the issues with the vendor before airing it all out here.  Once a comment is posted onto the Internet, it's very difficult to say "oops" and take it back.
 So feel free to speak your mind here on the DML, but take your issues back to vendors and give them a chance before you sour 
the relationship.




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