Re: [DML] Charge for Phone Time?

[Ryan Wright <ryanpwright@xxxxxxxxx>]

John has never charged me for phone time. I have to admit, I have not
spent hours on the phone with him, but I know I've asked him questions
and he's always given me advice without asking for a cent.

Grady, DMCH and especially Toby Peterson have also been wonderful
about helping me out over the phone.

-Ryan

On 5/20/05, Matthew David <DMC5524@xxxxxxxxxxx> wrote:
> <<From: "dmcgreece" <dmcgreece@...>
> <<Date: Tue May 17, 2005  9:06 pm
> <<Subject: my 2 cents on the door strut debate  dmcgreece
> 
> <<Please allow me to preface my opinion by stating that I have found
> <<Rob Grady to be the most knowledgeable of any of the vendors and he
> <<is always willing to offer his advice. DMCH has been helpful
> <<especially with the very hard to find items but those who I have
> <<spoken to have often misdagnosed the problem. However everyone who I
> <<have spoken to at DMCH has been very cordial. John Hervey will offer
> <<advice but at a cost as I still can't get over the fact that he
> <<charged me $12 and change for phone time after I purchased over $300
> <<worth of merchandise from him. No joke!!!
> 
> 
> I haven't seen anything said about the above statement so I thought since it
> was mentioned on the list I would bring it up. Is John Hervey charging for
> phone time? I am not disagreeing I just think that if he is he should be a
> little more upfront about it when he says "call me" and gives a timeframe.
> 
> Not trying to start anything,
> 
> Matthew Cooley (my real name!)
> VIN 5524
> 
> 
> 
> 
> 
> 
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