Fw: [DML] D-1

["Chris Parnham" <chrisparnham@xxxx>]

Dear list, I thought you should all see a copy of this. I will not be drawn
to comment further!

Chris P Hon Sec. PS some of you have still not paid your subs for 2001, so
please get your cheques out, £15 made payable to DeLorean Owners club, send
to me ..Ta

----- Original Message -----
From: "Willie Mack" <wmack@xxxx>
To: <dmcnews@xxxxxxxxxxxxxxx>
Sent: Monday, February 05, 2001 3:51 AM
Subject: [DML] D-1


> ***** Moderator's Note ******
> This will not start a new thread bashing DeLorean One. I passed it on
> to the list because it contains actual documentation from DeLorean One.
>
> Mike G.
> *****
>
> To all the Delorean Owners on this list. I recently had an unpleasant
> event with Delorean One in California. I would like to present to you
what
> happened. I apologize for this email being so long.
>
>
> This is a copy of the first email i received from Delorean One.
> Please be advised that your order has been received and all parts are in
> stock for immediate shipment.
> However, a review of the pricing schedule indicates that two of the part
> numbers have incorrect prices: Part Number 102283 - should be $1.53 each
> and Part Number 102284 - should be $3.08 each.
> After correcting the incorrect part prices, your total order is $51.72
plus
> shipping.
> Do you still want us to process the order reflecting the $6.42 increase in
> cost?
>
> Please advise.
>
> Thank you,
> DeLorean One
>
>
> This is my response to Delorean One.
> Yes, i would like to still have my order proccessed. However i feel that
> your company should update there information better in the future. This
is
> false advertising, and unfair. You can't change the price on something,
> after
> someone has already placed in order. I am disappointed in your company
> and will shop from DMC Houston from now on.
> Willie Mack
>
>
> Edward Bernstein's response to my email.
> Dear Mr. Mack,
> It is unfortunate that you do not understand that an error in our data
base
> had been made.
>
> Please be advised that your order has been completely cancelled.
> You are free to place all orders for your DeLorean automobile parts and
> service through any supplier you wish.
>
> We are no longer interested in processing orders from you in the future.
It
> appears that you feel that your order of miscellaneous DeLorean automobile
> parts is of a great significance to a parts supplier and that if you
cannot
> take advantage of them by insisting that you should get an item at an
> erroneous price because of a mistake in the data base, that they do not
> deserve your business.
>
> Fortunately for you, there are several DeLorean parts vendors from who you
> can purchase parts and who may be willing to accept your childlike
attitude.
> We are confident that all your parts and service requirements in the
future
> can be satisfied by any other DeLorean parts and service vendor except
> DeLorean One.
>
> By the way, based upon the parts you indicated that you required, you will
> probably not be in a position to complete any meaningful repairs on you
car
> without additional parts and some very professional advice.
>
> Happy Motoring,
> DeLorean One
>
>
> After receiving this email i called Mr. Bernstein and inquired about the
> email he had sent me. He proceeded to yell and use profanity towards me.
> He told me repeatedly that he doesn't need my business and doesn't want my
> business. So i have taken it on myself to get the word out about what
kind
> of business Delorean One really is.
> I have delt with DMC Houston on a number of occassions and they have gone
> out of there way to help me.
>
> Thanks for listening.
> Willie Mack
> Vin 5043
>
>
>
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>
> To address comments privately to the moderating team, please address:
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>