RE: [DML] Re: Forums..
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RE: [DML] Re: Forums..

No charge, so the magazine they have to buy to get on DMC Help is free.
That's good.
DMC Answer john

-----Original Message-----
From: dmcnews@xxxxxxxxxxxxxxx [mailto:dmcnews@xxxxxxxxxxxxxxx] On Behalf Of
Sent: Monday, May 09, 2011 10:50 AM
To: dmcnews@xxxxxxxxxxxxxxx
Subject: [DML] Re: Forums..

There is no charge for membership or use. 

It's marginally more efficient to help people online, but most of us are
staffed thinly enough that when we're helping someone on chat/email the
phone is still ringing or already in our other ear. We definitely won't be
giving up on the phones...

We've had DMCHelp up since 2004 or 2005, I think - first as a ""
site and a couple years ago we switched to vBulletin. the online
chat/support ticket system was implemented before Warren retired at the end
of last year. With the demise of DMCTalk, we did some final edits on many of
tech knowledgebase entries that were in "draft" format and opened that part
up, too. 


--- In dmcnews@xxxxxxxxxxxxxxx, Marc Levy <malevy_nj@...> wrote:
> I don't think DMCHelp has a charge for membership.. 


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